Enter and Process Customer Credit Card Payments
Learn about Sage Payment Solutions
Process credit card payments using a card reader
Set up an expense account for merchant discount fees
Enter merchant discount fees in Sage 50
Look up the current payment status of a sales invoice
Enter and process customer credit card refunds
Perform other accounts receivable tasks
Your customers can use a credit card to pay for goods and services that your business provides.
Note: Before you can process credit card transactions through Sage 50, you need to set up credit card authorization with Sage Payment Solutions.
Enter the receipt information:
- Do one of the following:
- From the menu, select . In the Receive Money window, enter the receipt information. (For example, select a sales invoice that the customer is paying, and enter the balance they are paying.)
- From the menu, select . In the Sales/Invoicing window, enter or select your customer's invoice, and select the Amount Paid at Sale link. In the Receive Money at time of sale window, enter the receipt information.
- Choose a credit card payment method (VISA, MasterCard, American Express, and so on). How do I set up credit card payment methods?
- Enter or select a cash account to record the money you are receiving. There are several methods for determining which type of cash account you should select. Tell me how to select the correct cash account.
- Enter the rest of the receipt information (date, amount, etc.)
- Select to record the credit card payment authorization or to process the credit card payment using Sage Exchange.
To record a credit card payment that was authorized outside of Sage 50:
- Click the Record button.
- Enter the last 4 digits of the credit card number, the expiration date, the authorization code, and any comments.
- Click Save.
- Click the Record button again to open the Credit Card Information screen if you want to print a credit card receipt.
- Save the transaction.
To authorize a credit card payment within Sage 50 using Sage Exchange:
- Click the Process button.
- Sage Exchange will open where you can enter the credit card information (including cardholder name and billing address) and authorize the credit card or you can swipe the credit card if you are using a credit card reader.
- After the credit card is authorized, you will see the Credit Card information screen. You can print a credit card receipt from this screen if you want to.
- Save the transaction.
To authorize a credit card refund within Sage 50 using Sage Exchange:
- Go to
- Open the credit card receipt you want to refund.
- Click Approved - Issue Refund.
- A new receipt opens and the refund shows as a negative amount.
- Click to authorize the refund to the customer’s credit card.
- Click Submit on the Sage 50 Payment Solutions window.
- The Credit Card Information window shows the status Credit - Approved. Note the Reference Number and click .
- Save the receipt.
Note: Sage 50 retains the original receipt and creates a refund receipt showing the amount credited. The original receipt shows a status of Approved - Refund Issued. The refund receipt shows a status of Approved - Refund Receipt. Tell me more
Additional Information:
- ACH and Credit card receipts are recorded on the date they are authorized. You cannot authorize or process a postdated or predated ACH or credit card receipt using Sage Exchange.
- You can authorize negative receipt amounts (refunds) using Sage Exchange. How do I enter and process credit card or ACH refunds?
- After a payment is approved (authorized) using Sage Exchange, the transaction amount will be processed (settled) by the payment gateway service in daily batches. The default Batch Settlement Time preference is approximately 3:00 AM (Eastern time) each day that authorizations are requested. You can change your daily batch settlement time preference at the gateway provider Web site. Contact your merchant account provider to determine when funds are deposited into your business's checking accounts.
- On the Transaction Information screen, the payment will show as "Pending" if you have manually typed in an authorization code. It shows as "Sale - Approved" if it was approved via Sage Exchange.