Enter and process credit card refunds
Learn about Sage Payment Solutions
Apply for an online merchant account
Set up an expense account for merchant discount fees
Enter and process customer credit card payments
Process credit card payments using a card reader
Enter and process customer ACH payments
When you use Sage 50 Payment Solutions to process credit card or ACH transactions in Sage 50, different payment statuses display on the receipts. Here's an explanation of all the statuses.
This status shows on an original receipt that was processed and approved. If you need to refund the money back to the customer's credit card or bank account, click Approved - Issue Refund. A new receipt opens showing the negative refund amount. Sage 50 automatically inserts Refund as the description. The reference number has a prefix of REF plus the reference number of the original receipt. Click > > and to post the refund to the customer's credit card. Save the refund receipt.
This status shows on a refund receipt that has been processed and approved. You can print this refund receipt to give to the customer for their records. To see the original receipt, click Approved - Refund Receipt.
This status shows on an original receipt that has been refunded. To see the refund receipt, click Approved - Refund Issued.
This status shows on a refund receipt that has been saved in Sage 50 but not yet processed and approved. To refund the money back to the customer's credit card or bank account, click> > and . Save the refund receipt. When you open the refund receipt, the status should now show Approved - Refund Receipt.
This status shows on an original receipt that was voided.
This status shows on a voided receipt that was processed and approved.