- Go to
- Open the ACH receipt you want to refund.
- Click Approved - Issue Refund.
- A new receipt opens and the refund shows as a negative amount.
- Click Process to authorize the refund to the customer’s bank account.
- Click Submit on the Sage 50 Payment Solutions window.
- The ACH Information window shows the status Credit - Approved. Note the Reference Number and click OK.
- Save the receipt.
Note: Sage 50 retains the original receipt and creates a refund receipt showing the amount credited. The original receipt shows a status of Approved - Refund Issued. The refund receipt shows a status of Approved - Refund Receipt. Tell me more