Receive Money (Receipts)

The process of entering a receipt is different depending on whether the receipt is against an invoice or represents a cash sale.

If the sale is to a customer who is not in your database, you can enter the customer's name without keeping a record on that customer.

• Receive payment from a customer
• Enter a cash sale
• Enter a payment from a customer not on file

If the customer is making a down payment on an item, when you enter the receipt, select the Apply to Revenues tab; then select the Prepayment check box.

Enter a deposit or prepayment

Manual Transactions

If your customer is paying by credit card and you are not processing the payment through Sage 50, click Record to enter the credit card information and the transaction authorization code.

Transactions Authorized through Sage 50

To authorize the transaction through Sage 50, click Process . Enter the credit card information or use a card reader to approve the credit card transaction within Sage Exchange. If you're using a card reader, you'll see an option to swipe the credit card once you are in Sage Exchange. You must have a Sage Payment Solutions processing account set up to do this.

If the credit card payment was authorized in Sage Exchange, "(Approved)" appears below the Record and Process buttons.

Enter and process customer credit card payments

Process credit card payments using a card reader

Transactions Authorized through Sage 50

To authorize the transaction through Sage 50, click Process . Enter the bank account, routing number, and customer information to approve the ACH transaction within Sage Exchange. You must have a Sage Payment Solutions processing account set up to do this.

Enter and process ACH payments

You always print receipts one at time, from the Receive Money window.

How to print a receipt

How to preview a receipt

You can use the Track It panel to update the tracking status of a receipt (pending, approved, etc.), including assigning it to a specific user or all users that have a specific role in your company.

Learn more about using the Track It panel

If you see the word Uncalculated in the Balance field of the window, then the Recalculate cash balance automatically in Receipts and Payments in Maintain Global Options is currently not selected. However, you can manually update cash balance; click the link to find out how.

Recalculate cash balance automatically

For help with specific fields on the Receive Money window, click the link.

Receive Money fields

You can attach files, such as Word or Excel documents, to a customer receipt. How do I do this?