Use the following procedure to delete a customer credit memo.
Note: If the credit memo was entered in the Receive Money window—that is, it is not applied directly to an existing invoice—you will first have to delete the receipt before you can void the related credit memo.
The Void Existing Credit Memo window appears.
Click OK..
Sage 50 automatically does the following:
Note: When you view
the voided credit memo in the Credit Memos window, you'll notice that
it has the same number as your original memo but with a "V"
appended to it. Also, a large "Void" notice appears in red letters.
All totals and subtotals for the memo appear as negative values.