Payment & Credit (Maintain Customers/Prospects)
On this tab you can set up credit card and ACH information for customers, as well as Receipt settings and customers' terms and credit.
Credit Card Information
Use this section of the Payment & Credit tab to enter credit card information for this customer. You can change this information at the transaction level, if necessary.
Note: Depending on your security settings, you may not be able to see or access this information.
Cardholder's name: Choose the credit card you want to use as this customer’s default, and enter the name as it appears on the credit card in the Cardholder’s name field.
Address: Enter the customer’s billing address. As the default, the address fields will initially display the information you entered as the Bill to Address on the General tab.
Note: You must enter a two-character country code in the Country field; see a list of valid country codes.
Credit Card Number: Displays the masked credit card number that was entered in Sage Exchange. The card number is displayed as "XXXX-XXXX-XXXX-NNNN" where "NNNN" is the last 4 digits of the credit card number.
To enter or edit a credit card number, click the View/edit credit card details link.
To delete the credit card number, click the Delete button. This will also delete the expiration date.
Expiration date: Displays the expiration date for the credit card that was entered in Sage Exchange.
To enter or edit the expiration date, click the View/edit credit card details link.
To delete the expiration date, click the Delete button. This will also delete the credit card number.
Note: If you delete the credit card number and expiration date, this information will not be restored if you restore a company backup. This is because this credit card information is not stored in Sage 50.
ACH Information
Bank Account No. Displays the masked bank account number that was entered in Sage Exchange. The card number is displayed as "XXXXXXXXXXNNNN" where "NNNN" is the last 4 digits of the bank account number.
To enter or edit a bank account or bank routing number, click the View/edit bank account details link.
To delete the bank account number, click the Delete button.
Receipt
Settings
In the Receipt Settings area of the Payment & Credit tab, you can specify the default payment settings for the selected customer. By default, the Use payment method and cash account from last saved receipt box is checked. When checked, the Payment Method and Cash Account fields in the Receive Money task window and the Receive Money at time of sale window default to those on the last saved receipt.
To customize the receipt settings for the selected customer, uncheck the Use payment method and cash account from last saved receipt check box and select your desired options from the Payment method and Cash account lists. The next time you create a receipt for this customer, or receive a payment through the Sales/Invoicing window, the customized receipt settings will appear.
Terms and Credit
This section of the Payment & Credit tab will show you the customer's payment terms. If you are using default terms, the box will display "Use default terms" and the terms will appear below. If you want to use something other than default terms, click the drop-down arrow and select "Customize terms for this customer." When you do so, several fields will appear. They are described below.
C.O.D.: Select this radio button if you want the customer's terms to be Cash on Delivery.This means they will pay when you deliver their goods.
Prepaid: Select this button if want this customer's terms to be Prepaid.
Due in number of days: Select this option if the invoices should be due in a certain number of days.
Due on day of next month: Select this option to set a due date that is a certain day of the next month.
Due at end of month: Select this option if you require the customer to pay invoices by the last day of the month.
Net due in _____ days/Due on the _____next month: If you selected the Due in number of days option, enter the number of days beyond the invoice date before the invoice becomes past due. If you selected the Due on day of next month option, enter the day of the month on which it is due.
Use Discounts: Check this box if this customer receives an early payment discount.
Discount in ____days: Enter the number of days past the invoice date in which the customer must pay to qualify for a discount.
Discount percent: Enter the percentage of the total invoice amount that you will allow as a discount if the customer pays within the discount term.
Charge finance charges: Select this check box if you want to charge the customer finance charges set up in Customers Defaults.
Credit limit: Enter the amount of credit you allow this customer.
Note: This field will be disabled if Credit status(below) is set to No Credit Limit, Always Notify, or Always Hold.
Credit status: The permanent setting is Notify over limit.
- No Credit limit: All customer transactions can be saved regardless of credit limit.
- Notify over limit: When you save a transaction that will put the customer over the specified credit limit, Sage 50 will issue a warning message. You can close the message and continue saving the transaction.
- Always Notify: When you select Always Notify, a Message field appears allowing you to enter a custom warning message. Regardless of customer credit limit, you will always receive a warning message whenever you save a customer transaction with a positive balance. You can close the message and continue saving the transaction.
- Hold over limit: When you try to save a transaction that will put the customer over the specified credit limit, Sage 50 will issue an error message. You will not be able to save the transaction.
- Always Hold: Regardless of customer credit limit, you will always receive an error message when you try to save a customer transaction with a positive balance. You will not be able to save transactions for the customer unless you change the credit status for the customer.