Troubleshoot Sage 50 Online Update
Perform other administrative tasks
Use this procedure to check for periodic updates to Sage 50 applications, tax formulas, and add-on products.
From the Services menu, select Check for Updates. Sage 50 displays the Sage 50 Online Update - Check for Updates window.
Tip: If you want Sage 50 to remind you to check for product updates periodically, select that option in this window. Note that this setting works independently of the Sage 50 Online Update Reminder message, which automatically informs you when updates are available.
To check for available product updates, select the Check Now button.
From the list, select each product update you want to download and install.
To learn more about the particular update, click the Read More link.
When you have finished selecting the updates that you want to download and install, select the Download button. If you do not want to download updates at this time, select the Close button.
If you chose to download and install one or more product updates, a download progress window appears.
Important! Do not interrupt the download process. If you select the Cancel button during a download session, you must download the update(s) again.
Note: All update files downloaded from Sage 50's Online Update utility are copied to an Updates folder located in your datapath. The datapath is where your company data is located. You can go to Maintain Company information to see your company's datapath. If you or other users on your local network need to install a downloaded update again, use Windows Explorer, locate the Updates folder, and double-click the update setup file. Follow the onscreen instructions to install the update. (For tax updates, tax formulas are automatically updated for all workstations when the update is run on a network.)
If you encounter problems checking for updates online, downloading product update files, or installing product updates, see Troubleshooting Sage 50 Online Update.