Available in Sage 50 Premium Accounting and higher.
Enter or select an activity item. Activity items are used to indicate how time is spent when performing services for a customer, for a job, or for internal administrative work.
If you want to record time spent on a phone conversation with a client, you might set up a Teleconference activity item in the Maintain Inventory Items window. Then, select the Teleconference activity item from the list in the Time Tickets window. You could next record the time spent during the call as billable or non-billable to the client.