Sage 50 Year-End Guide > Payroll Year-End Procedures > Print Yearly Reports and Forms > Troubleshooting problems after printing W-2 forms

Troubleshooting Problems after Printing Employee W-2 Forms

How Do I...

The following section discusses common problems that may be encountered when printing employee W-2 forms. Adjusting your default payroll settings usually solves these problems. Listed are several possible problems and their solutions.

Common Errors After Printing Employee W-2 Forms

No amounts or incorrect amounts print on employee W-2 forms for boxes 1, 3, 5, 17, or 20
Amounts do not print in the correct boxes on the employee W-2 form
While printing employee W-2 forms, Sage 50 displays the message "Could not find box 24"
Multiple state and/or local withholdings do not print on the employee W-2 form
The W-2 forms did not print out in alphabetical order

What do you want to do next?

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