Could Not Find (Calculation Name) When Running 941

How Do I...

If you try to print 941 reports and Sage 50 displays the error message, "Could not find (calculation name)...", first try do the following:

If you still cannot print 941 forms, try the following as a last resort.

  1. From the Maintain menu, select Default Information, and then Employees. Sage 50 displays the Employee Defaults window.
  2. Select the Employee fields tab.
  3. Clear the Calculated check box for the payroll field that uses the calculation mentioned in the error. (Remember this as you will need to reset the calculation after the 941 forms successfully print.)
  4. If this does not resolve the problem, select Employees/Sales Reps from the Maintain menu. Sage 50 displays the Maintain Employees/Sales Reps window.
  5. Enter or select each employee ID and select the Employee Fields tab. Look for employees in which the Use Defaults check box is clear for the payroll field associated with the calculation mentioned in the error.
  6. Clear the Calculated check box. (Remember this as you will need to reset the calculation after the 941 forms successfully print.). Do this for each employee record affected.
  7. There is also a chance that a sales representative may be the culprit. If all the above resolutions fail, then select all sales representatives in Maintain Employees/Sales Reps, change the record to Employee, and enter the State/Locality (W-2 ID) code in the Withholding Information table that corresponds with the error in the appropriate State/Locality field. Then change the employee record back to sales representative and save it.
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