When user names and passwords are set up, Sage 50 prompts you for a user name and password upon opening a company. If you know the user name and password, you can access the areas of the program to which you have rights. Passwords are case sensitive; user names are NOT case sensitive.
Note: If your Sage 50 Administrator has chosen to do so, you may only have a limited amount of entry attempts before you are locked out. In the event you are locked out, there are two ways to unlock your account: 1) your Administrator would have to unlock your account, or 2) you have to wait a specified amount of time before logging in. Your Sage 50 Administrator specifies which method to use in Password Options.
You can change your password from this window, by typing in the user name and password and then clicking the Change button (before clicking OK).
If you are the Administrator and you lose your user name or password, contact Sage 50 Customer Support. We recommend that you have two user names set up with Admin rights.