The conversion cannot find an accounts receivable account in your QuickBooks chart of accounts. Please correct this by creating an accounts receivable account in QuickBooks and try again.

If you have one or more customers set up in QuickBooks, Sage 50 requires that you have an accounts receivable account set up in your QuickBooks chart of accounts before converting company data to the Sage 50 format.

1. Start QuickBooks and open your company.
2. From the Lists menu, select Chart of Accounts.
3. If you do not have an accounts receivable account, you must create one. If you already have this type of account, skip this step.
• Select the Account button. Then, select New from the drop-down menu.
• Select Accounts Receivable from the Other Account Types drop-down list and enter any other additional information you want about this account. Be sure to include an account number.
• When finished, select OK to add the account to the chart of accounts. Continue with step 5.
4. If you think you already have an accounts receivable account set up, scroll through your list of accounts and select the account. Verify that the account type is Accounts Receivable. If not, you must edit the account record.
• Select the Account button. Then, select Edit Account from the drop-down menu.
• Select Accounts Receivable from the Account Type drop-down list and select OK.
5. Open Sage 50 and start the QuickBooks conversion process again.

Published: March 21, 2017
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