Dimmed Fields and Menu Choices
A box or a menu choice may be unavailable because:
- A window is open. For example, you cannot change the credit card settings from the Settings menu if you have the Sales, Quotes, or Orders windows open.
- An option has not been turned on. For example, there is no Budget tab in a revenue or expense account's record if the Budget Revenue and Expense Accounts option is turned off (on the Setup menu, choose Settings, then General, and then Budget).
- You have signed on to Sage 50 Accounting with a user profile that does not have access to the command.
- You are trying
to perform a task in multi-user mode
- The command is no longer needed. For example, once you have finished entering history, the History menu is no longer available.
- Your accountant has adjusted a transaction with a linked account. Future changes to these transactions will need to be made by your accountant. Transactions that can be affected include:
- General Journal entries
- Paycheques
- Purchases, Orders, and Quotes
- Payments
- Sales, Orders, and Quotes